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Yesterday, our user and company portals went down due to an AWS issue. People were still getting their money, but as a result, our entire UI was inaccessible.
Payrolls from companies that have already been created will be fulfilled. We have a backup URL for any companies that urgently need to fulfill a payroll.
Additionally, please note that any deposits coming in will be fulfilled and that workers don’t need to do anything.
Keep in mind that we are not holding funds, nor is anyone’s money in jeopardy. This is a technical, ongoing issue with the server and our portals, and we will notify you of any updates.
Please reach out to support at firstname.lastname@example.org if you have additional questions or would like access to the backup URL.
We apologize for the inconvenience.